2/5 stars

Over that past several years, we have used VRBO multiple times, and have been generally satisfied customers. Our experience this time was the opposite, summarized below as cleanliness and convenience.

Cleanliness: The house was not clean upon our arrival. I had explained in my email to the owner that both of my grandchildren are allergic. Yet there were cobwebs in several places, and a significant amount of dust and crumbs under the living room carpet. Even though this was a no-shoes home, we did not feel comfortable sitting on the floor. The kitchen cooking pans were worn out and dirty, as were most plates and cutlery. We informed the owner of all of this, she was already aware of the cobwebs. Her husband was pleasant and assured us that a cleaner would be sent, but no remedies were apparent.

Convenience: After we had paid the full amount, the owner informed us and that there was no cable-TV and the only dining table was a folding one that could be temporarily hauled in from the garage, and we then noticed this in fine print on the listing. Given the small living room, we passed on the table and ate dinners around the coffee table. We found that the upper toilet was placed in a small hallway between the two bedrooms, with no privacy, unless both bedroom doors were locked, thus locking people inside. Once “done”, the “aroma” kept the bedrooms closed even longer, to give the fan a chance! The lower bathroom door would not lock from inside, unless the door handle was held in a slant position. The fan was extremely loud, making it unusable when the baby was asleep in the adjacent bedroom. The lower shower leaked a lot, the sliding door was hard to close, and you could feel the individual squeaky springs in the bedroom mattresses. Our party of eight was uncomfortable in the home, though the house was advertised to accommodate twelve adults.

The house was otherwise OK but all of these unexpected issues put a damper on our vacation time together. The house location was pretty good, near a natural area with trails, as well as the community park described in the listing. This home would be better suited for folks who would spend the large majority of their time outside.