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2/10 â UngenĂŒgend
armanda c.
20. Juli 2025
Comfort lodge stay
Our stay at the house was horrible! The lake was great! This house is NOT what is advertised. Itâs filthy, I found last guest prescriptions in bedroom, the couch had three big stains that I ended up washing out myself so that we could sit on the couch. One guest tripped and hurt her ankle because the floor is uneven. The refrigerator didnât work, but the freezer did. The refrigerator door was hanging onnby a thread, and they put two 2x4 wood pieces that had to be shoved under
the broken door to make the door stay closed. I had two guest who needed to keep their insulin cold. Had to put insulin and all food in coolers on ice due to refrigerator not working. Ants all over this house! The bottom floor toilet overflowed. The banister for the stairs wobble, not safe to hold into as you go upstairs. The pantry is filled with old rotting pots and pans. A slumlord must own this house and you can tell they donât use any of the money they make on this house to keep the house up. The customer service number sucks and is useless. The never called me like they said they would and I called them the very next day after we arrived. Literally all these things happened on the first day. DONâT RENT THIS HOUSE IT SUCKS!!! Unless you like filth, ants, a broken toilet, bumps in the floor and a broken refrigerator. Iâm suppose to hear back from corporate tomorrow because when the 800 number didnât help I decided to go directly to the agents office. I spoke with Heather who was helpful. This woman took her own refrigerator cleaned it all out and brought it to us to use for the insulin users. Heather did what she had the power to do and I appreciated that. Itâs just too bad she works for a company that just sucks! I am asking for a refund of some sort for the inconvenience. Iâve gone to shaver lake for 15 years and have never had a bad cabin experience like this one. This place SUCKS!