German text

Thank you for sharing your experience. We'd like to add some context for future guests. The reservation was booked for 1 guest. As is standard practice for multi-bedroom properties, only the booked number of rooms is unlocked and prepared for guests, and additional bedrooms can be opened on request if the group size changes. The guest asked for all 4 bedrooms to be made available despite booking for one person, which was outside the terms of the reservation. Regarding the parked cars: these belong to the property owner, and there was still ample parking space for guests — up to 4 additional vehicles could park comfortably. There was no safety concern related to this. We responded to messages within a reasonable timeframe and regret that the guest chose to arrange alternative accommodation rather than clarify the room arrangement with us directly. We wish the guest well and remain happy to accommodate any future guests according to their actual booking details

Thank you for your feedback and for staying with us! Welcome back anytime!