4/10 – Mangelhaft
Darren M.
2. Sept. 2025
Gut: Sauberkeit und Lage
Verbesserungswürdig: Check-in, Kommunikation und Genauigkeit des Onlineauftritts
I will never rent from this rental company again. I’ve used VRBO for multiple rentals over the years and this was my worst experience. The house itself was clean, good location and had plenty of space. However, the furniture was awful. One part of the living room sectional had no legs-when sitting on it, you felt like you were sliding off. The tv in the living room was mounted so high on the wall it was uncomfortable to watch. The crazy part was the extension cord that was actually just sticking out of the post as an outlet. Pretty sure that’s not code. The air conditioner unit was not adequate size for the house and it was a struggle to keep the temperature down. The check in process was anything but smooth. I admit I missed the emails about the company requiring a signed rental agreement outside of what you agree to on VRBO-so I didn’t read the MULTIPLE spam like emails from the company. But once that was completed-getting our actual door code took at least two phone calls-the instructions given to operate the keypad were also inaccurate. The home instructions provided in the house also weren’t accurate. Garbage day was posted as Wednesday-however we found out it was actually Friday when we left the house that day and realized someone had been in the garage while we were asleep to take the can out. That was deeply disturbing. I was only allowed 1500 characters for thus review-I could have kept going. I wouldn’t recommend this rental company to anyone.
Darren M.
Aufenthalt von 8 Nächten im August 2025
