We were relocated unexpectedly just prior to check in. They said it was an upgrade but we found the place not up to even a standard of rental. When asked if we could check in early, were told we could not as other guests were checking out. However, this was not the case as a layer of dust covered everything, multiple grease stains on the oven door and on stove top. Additionally, black mold noted in shower, dirty shower floors, and soap scum on walls. 4 towels for 4 adults for 3 nights, cracked toilet seats, freezer over iced with broken drawers. Photos only show some of what we encountered on arrival. Moreover, we could not get the AC to work nor the TV and no instructions were found to access these amenities. I contacted the host and requested to be moved or provide a discount on our stay. The response was to send someone to dust and mop, and an apology. Niceâ- but not sufficient. I am still waiting for a reduced rate on our stay.