4/10 – Mangelhaft
erin h.
17. Okt. 2025
Verbesserungswürdig: Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Awful communication from host. Check in information was not provided until after we landed in London and I called asking for it. I called after checking in to ask additional questions and report minor repairs needed. I left messages and sent emails. No answer to my calls or emails were received. The property was much smaller than described even for Europe. The bathroom was so small and the shower was too small to move in. Half of the lights in the bathroom were burnt out and needed to be replaced, there was also no lock on the door preventing us from locking it at night from the inside. We pushed the couch in front of the door to block it at night. There was no wifi at the property and no welcome book was there to provide emergency contact information or other property details such as check out information or expectations. We are accustomed to small places in Europe but this was too tiny for the 2 of us. I would not recommend this place to stay and I would never return. I wish I chose somewhere else for our stay.
erin h.
Aufenthalt von 5 Nächten im Oktober 2025
