Gemütliches Studio in Camden

We're sorry to read this review, particularly as none of these concerns were reported to us directly during your stay, which meant we had no opportunity to assist. The toilet was checked following your departure and was working correctly after a very minor adjustment to the flush mechanism, something our handyman could have resolved in just a few minutes had we been notified. The room and bathroom are accurately represented in the listing photographs, including their compact size. The building is also undergoing refurbishment, which is clearly disclosed in the listing. While the communal areas are not under our direct control, we do arrange regular cleaning. Regarding the alleged incident at 2am, we take guest security seriously and would have investigated immediately had you contacted us. However, we have no evidence of an attempted entry or any confirmed security incident. We've welcomed many guests to this property without similar concerns, including solo travellers. It's unfortunate that you chose to leave without giving us the opportunity to investigate or resolve the issues you experienced. We remain committed to providing a comfortable stay and assisting our guests whenever concerns are brought to our attention.