Geräumiges 4-Schlafzimmer Haus in Bolton, für 11 Personen, Garten und Parkplatz

Thank you for taking the time to leave us a detailed review and for your understanding and patience during your stay, Kim. We sincerely apologise for the issues you encountered with the heating, hot water, and leak upon your arrival. Whilst we did our best to rectify these challenges as quickly as possible, we understand this was not an ideal start to your vacation. We truly appreciate your acknowledgment of our efforts to address the situation promptly, including sending our maintenance team out and providing temporary solutions. Rest assured, the issues mentioned have been fully resolved since your departure to ensure future guests have a seamless and comfortable experience. We are delighted to hear that you enjoyed the property’s decor, spacious rooms, and convenient location, and that the layout and amenities met the needs of your group. Your positive remarks about these aspects mean a lot to us, as we strive to provide an enjoyable environment for all our guests. Once again, we are grateful for your understanding and for being such gracious guests despite the unforeseen challenges. We hope to have the opportunity to welcome you back in the future and provide you with a flawless stay.