2/10 – Ungenügend
Hannah H.
16. Mai 2024
Gut: Sauberkeit und Lage
Verbesserungswürdig: Check-in, Kommunikation und Genauigkeit des Onlineauftritts
Awful Stay
Upon arrival to the VRBO I noticed the air conditioning was not working in one of the rooms, and a short while later I noticed an error code on the dishwasher and it stopped mid-wash. I messaged the host about these problems and we were asked to stay in the VRBO to have these issues addressed. Over the course of 4 hours two different servicemen showed up to service these broken items. While the people were there to fix the dishwasher they broke a glass and when they pulled the dishwasher out of its slot they hit the refrigerator and dented it very bad. They did not say anything to us about this while they were there. That night my guests complained about how hard their beds were and I went and felt them, they were very hard. The master bed was twice as hard as any of the other beds in the rental. So so uncomfortable. That evening we also noticed that the bathroom door in one of the guest bedrooms would not click shut and would just come back open. This made it impossible for my guests to poop, pee, or shower in private. We also noticed that the master bathroom shower door would not close all the way, so we had to endure excessive leakage into the rest of the bathroom. This water leakage was the equivalent of two full size towels needed to soak up the water. This is a safety hazard for anyone, but especially for me as I am pregnant. On the third day the WiFi went out. The flat top for a second time as well.
Hannah H.
Aufenthalt von 7 Nächten im Mai 2024
