We arrived to find that the main fridge had a sign on it saying it was being repaired; although the compartment temp was cold, the freezer was covered in ice crystals and the fridge water wasn’t working . The second fridge had no ice cube trays or water maker, and the tap water did not get cold. We had to go out and buy a bag of ice. Management responded quickly saying we could use the main fridge and were able to get cold water from it- but the ice maker never worked.
Outside the downstairs bedroom with the 2 queen beds was a pipe - dehumidifier, maybe? It dripped every night onto the light by the French doors and the concrete patio, making it noisy for sleep and possibly a trouble spot in the future.
The upstairs door to the lanai is super heavy and troublesome to latch- it would take us 5 or 6 tries before it would work.
The community pool was great but perhaps offer more than 1 key, because some of us would get there at different times and had to wait or try to contact family by phone- if they were in the pool, it was along wait.
Some of the pool floats or plastic tubes wound up having holes in them and were not usable. Perhaps check after each group to be sure they are still ok.
Some of the bikes have combination locks on them- but we did not know what the numbers were and did not want to take the bikes out and possibly have them stolen.
This does sound negative, but it really isn’t . These were issues that affected our stay on a daily basis.