4/10 – Mangelhaft
Clark B.
19. Apr. 2025
Gut: Sauberkeit, Lage und Genauigkeit des Onlineauftritts
Verbesserungswürdig: Check-in und Kommunikation
Disappointed
We stayed at Henry’s unit for six nights in April of 2025. The unit is located in a lovely area that is very close to shops and restaurants. Kitchen is nice and modern. On the surface unit appears cute and well appointed but it soon became evident that everything is at a budget standard. Bed mattress is very uncomfortable, sagging, and the bedrooms and bathrooms are down steep, slippery stairs. We have some mobility issues and the stairs were very difficult for us. There is a lovely garden in the back but no access to it as the back door is not usable. This is also a fire hazard as the only way out of the house is the front door. Communication with the owner was pathetic. The first time I contacted him it took a week to get a poor response. We had to end up going through VRBO to get a response about check in instructions as we had not gotten them when we were supposed to. The owner ignored other questions and requests and left no check out instructions. We cleaned up and bagged the garbage and left it in the unit as there are no bins outside. The couch in the living room is terrible and desperately needs replacing. It is uncomfortable to the point of being unusable. The coffee table is very poor quality, painted wood, and we could not wipe off marks. Shower tiles need replacing or a good scrub but otherwise unit is fairly clean. We requested more towels (one per person in unit), dish clothes (only one in unit) and hand towels (zero in unit) but that request was ignored.
Clark B.
Aufenthalt von 6 Nächten im April 2025
