2/10 – Ungenügend
Sal C.
6. Dez. 2023
Gut: Lage
Verbesserungswürdig: Check-in und Kommunikation
Disappointed
Host met us to hand us the keys 20+ minutes late which would normally not be a problem for us except that wait was during a rain storm and there was not a good place nearby to shelter us from the storm.
There was a puddle of water on the floor (likely because of aforementioned rain storm) that we did not notice until after the host left us. We tried to report it but no one ever responded to us. The room was clean otherwise and we would have rated the cleanliness higher if our host would have at least responded to our concern regarding the puddle (perhaps telling us that this sometimes occurs during hard rains since it is an old building).
The only window in the room was barred shut so there was no natural light. This is one of the reasons why we rated the accuracy of the online listing lower than we did.
The cable/satellite/antenna for the TV were all non functional so we weren't able to watch TV. This is one of the other reasons why we rated the accuracy of the description so low.
The walls and door are paper thin so you can hear every single thing that other guests are doing in the common spaces of the flat. In our case, the other guests frequently ate dinner after 10:30pm and although they were not intentionally loud, everything they did would echo loudly into our room. Also, during one weekend night, the neighbor upstairs had a loud party that lasted past 2am.
Sal C.
Aufenthalt von 4 Nächten im November 2023