Monterey Residence - Wunderschöne Duplex-Wohnung im Herzen von Kendal

Hi Mike, We clearly state in the first message after making the reservation that arrival information will be sent within 24 hours prior to arrival which we never fail to do. You however, contacted us three days before your check-in to request the arrival information which was then sent to you exactly 3 mins later. We do provide salt, sugar, coffee tea and other basic necessities. We do aim to replace and refill certain basics but if we did fall short this time in regards to the salt, I do apologise for that. We are only a message away if any guests need any help or any instructions to work the apartment. We rarely have guests message asking for instructions as they know what to do but if we do have guests that need clarity, we aim to respond right away which we normally do. Thank you, Imaan