The day we arrived with 4 kids the pool heater was off. The next day I figured out how to turn it on worked for one day and broke. You would think the owner would offer some kind of help or discount not a chance. Only 1 lounge chair for laying next to the pool. Be prepare to buy your own toilet paper, paper towel, dish soap, laundry detergent, and any of the basic stuff you need. Talking to the owner is like pulling teeth.