6/10 – Okay
Mark D.
26. Juni 2023
Gut: Sauberkeit, Check-in, Kommunikation und Lage
Would be much better with small changes
• The property is very well located and offers good privacy. There were some issues which marks the property down in relation to the description of “unparalleled attention to detail”. It would have been good to have a welcome note covering for example what we need to do with the rubbish? do any cleaners come? is the bedding changed?
• We had to ask for more pillows on arrival as the one each we had were very flat and stained. The kitchen was poorly equipped, there were 4 of us in a 4 bed villa, we had 1 knife and fork each 3 wine glasses 5 glass tumblers and no spare bowls or serving dishes or any further cutlery eg butter knives, salad servers, peeler, grater etc so when one day my cutlery knife broke in half (odd but true) I had to ask for a replacement. There was a lovely dining area by the pool but no tray to take anything there and there was a BBQ but no utensils for it. Not the unparalleled attention to detail given in the advert.
• The other issue was the pool filtering mechanism failed and cut the power so we had no power at 11pm one day then the house alarm went off at 4am, the concierge came to switch it off but our bedroom still had no aircon on a very hot night. The pool and power was resolved OK early the following afternoon but unfortunately it was something else to disrupt our stay.
• That said, if the kitchen can be better equipped this is still a good place to stay as it is well located, private and (when working) a very clean pool with lots of shade.
Mark D.
Aufenthalt von 7 Nächten im Juni 2023