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6/10 – Okay
24. Aug. 2025
Helms House, St Helens, IoW
The location in St Helens was convenient for travelling by car to many of the visitor attractions and to/from the ferry terminal at Fishbourne. However, Helms House is on a surprisingly busy road which made the parking space quite difficult to enter and leave, especially squeezing in 2 cars. There was a lot of traffic noise late at night and in the early morning (a noisy motorbike regularly roared past at about 5.45 am!) - this was accentuated because the windows needed to be open due to the hot weather. The fan that was provided in the house unfortunately did not work. The holiday house was reasonably priced and was fairly clean and well equipped, so despite the location problems I still felt it was value for money.
My biggest disappointment was that I'd asked for a highchair and stairgate to be provided. The house notes said the highchair was stored in a bedroom - it wasn't, and we only found it towards the end of the week lurking in the garage, folded under a dirty cover. I do feel it should have been set up and thoroughly cleaned before we arrived. I'd also specifically requested Island Holiday Homes to ask the cleaners to assemble the stairgate. When we arrived with our lively 2-year-old, we were immediately faced with assembling it ourselves - not the best welcome. For these reasons I would not recommend the property to another family with a young child.