2 Schlafzimmer, KOSTENLOSES WLAN, Klimaanlage, privater eingezäunter Garten mit Zugang zum Pool, Strand 300m.

Thank you so much, we are delighted you had a lovely stay!

We are delighted you had a great stay! Thank you for your review and we hope to see you again. 😊

Thank you for your lovely feedback Zoe. I will certainly look into getting an airfryer for guests as appreciate this makes cooking a lot faster and simpler. We can't wait to welcome you back!

Thank you for your review, we are glad you had a great time in Javea. The pool is always a big hit with guests. 😊 The kitchen is certainly not large however we stay with our children and do manage to cook meals.

Merci beaucoup! We are delighted you had a lovely holiday and we hope to see you back again!

Thank you for your review. We are pleased you enjoyed the house. The description does say it has two bedrooms so we hope you were not surprised by that.

We are extremely disappointed with your review and wish to address each issue. Firstly, we always pay extra for full fumigation each summer as in Spain cockroaches can be an issue, which I am sure you can fully appreciate. Our control over whether a cockroach enters a property are limited and every step has been taken to ensure this is not a problem. I sent you a copy of this certificate to which I had no reply. No other holiday maker has complained about the issues with cockroaches or cat hair. There is no cat living in the house but of course some people at La Isla are residents and if a cat enters the garden there is very little we can do about it. Regarding the sofa - once again this is brand new and we have had no other complaints about it. We always go above and beyond to accommodate holidaymakers as we did when you requested a late checkout.

Thank you Linda for such a great review! We are delighted you had a great time and hope to see you again!

Thank you for your review, we hope you will return to Javea.

Obviously it was very disappointing to receive such a very, very rare negative review on this lovely property. As you can see the majority of reviews are excellent and this client does not mention any of the lovely positive points of this property. Firstly the 2nd bathroom can certainly not be described as a "cupboard". It is a shower room with sink and toilet but we do also store some of the cleaning items in here such as the mop & broom but the owner has put a special rack on the wall to store them neatly. With regard to the property being extremely dirty on arrival - unfortunately this guest NEVER advised that they were unhappy with the property on arrival. Infact they only advised they had been unhappy when they were told that we could not extend their checkout on the day of departure from 10.00am until 20.30 in the evening to accommodate their late flight. Had they advised on arrival, or in the first 24 hours, that they felt the property had not been cleaned properly then we would have organised for the cleaners to go straight back in and attend to any of the areas they were not happy with. Obviously there was nothing that could be done when we were advised the day before they were leaving.

Thank you for your review.

We hope you return again! Thank you for your kind review.

Thank you and we certainly hope you are able to return.

Many thanks for your comments. The owner has now made the apartment alot more comfortable for winter rentals adding some rugs and home comforts. The property also has a gorgeous log burner for the winter. I am surprised at your comments regarding the £10 charge for laundering the linen (all bed linen, one hand towel and one bath towel per person) and £35.00 for the clean following departure. These costs were shown in the quotation before you reserved so you had the choice whether or not to proceed. The owner includes everything else in the rental cost, including the air-conditioning and it is priced very competitively taking this into account. Yes it was unfortunate regarding the keys. We always give the clients the option to collect them from the bar just over the road and unfortunately, they had closed early the day that you arrived. However, as you experienced, I am always available at the end of the phone with any unexpected problems such as this and I was with you very quickly with a spare set of keys.