8/10 – Gut
Nichole M.
1. Mai 2024
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Kansas State weekend
Check in process was very easy. The interior of the property was almost exactly what was shown in the listing. The unit is very nice--updated, clean, comfortable beds, space to move around, equiped kitchen. The propery appears to be in an apartment complex rather than condo complex. This is fine but the exterior of the property requires some maintenance. We were worried about the property when we pulled up but once inside everything was exactly as described. The complex felt safe and was quiet. The location was convenient--close enough to campus but far enough that the property did not seem to be full of students.
We had a small maintence issue and they maintenance guy was there within an hour. We requested a late check out and did not get a response despite emailing and calling all of the contact numbers. To avoid a fine, we chose to just leave as scheduled. We were still loading the car at 11:00 when the entry code changed--resuling in us getting locked out with our last load of my purse and our computers inside the unit. We called the emergency number repeatedly but could not get a response. We ended up having neighbor climb the balcony to get us back in! (Fortunately the sliders were open!). Tara was very apologetic and was open to our suggestions for how to prevent this in the future. We really liked this property and were disappointed with this issue--fortunately the response to our difficulties was appropriate and we plan to stay here again!
Nichole M.
Aufenthalt von 3 Nächten im April 2024