Apartment im historischen Zentrum von Porto - Mit einer schönen und großen Terrasse

Thank you for your feedback and for highlighting the positive aspects of your stay. Regarding the noise, the apartment is located in the heart of the city center, which naturally implies some movement. However, we are continuously seeking solutions to improve the comfort of our guests, particularly in terms of soundproofing. Regarding communication, all essential instructions were provided at check-in, and we remain available to assist you within reasonable hours, from 7:30 AM to 11:30 PM. The contact mentioned was made around 4:00 AM, a time when, understandably, we cannot guarantee an immediate response. Even so, we are always committed to improving our availability and clarity of communication. Regarding the surroundings, being a central location, it is possible to find a diversity of people and activities typical of a large city. Thank you again for your comment, which will be taken into consideration so that we can continue to improve the experience of our guests. We hope to have the opportunity to welcome you again in the future.

We appreciate your feedback and for highlighting the positive aspects of the apartment, namely the cleanliness, the renovation of the space, and the excellent location. The apartment is located in the heart of Porto's historic center, an area highly sought after for its authenticity, proximity to major tourist attractions, restaurants, and the city's characteristic urban life. As is natural in such a central location, there may be some movement and dynamism typical of a lively urban area, especially at certain times. Even so, we take the comfort of our guests very seriously and, in this regard, we have already planned to replace the window frames and improve the sound insulation in the near future, in order to provide an even more peaceful and comfortable stay.