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Chalet

Ferienhaus sehr bequem-Theater-System-Gameroom- Kostenloses W-LAN

Fotogalerie von Ferienhaus sehr bequem-Theater-System-Gameroom- Kostenloses W-LAN

Außenbereich
Eine zweistöckige Holzhütte mit einem Balkon, umgeben von dichtem Wald und einer Steinsichtmauer.
Eine Küche mit Holzausstattung, einer zentralen Kochinsel mit Barhocker, Edelstahlgeräten und einer gefliesten Spritzschutzwand.
Eine Küche mit Holzschränken, einem Edelstahlkühlschrank, einer Mikrowelle und einem Herd.
Eine Küche mit Kamin aus Stein, Holzboden und einer großen Kochinsel mit Spüle.

Bewertungen

8,2 von 10.
Sehr gut

Highlights

  • Billardspaß
    Eine der wenigen Unterkünfte mit einem Billardtisch.
  • Zentrale Lage
    Bei dieser günstigen Lage bist du nie weit von dort entfernt, wo du sein solltest.
3 Schlafzimmer3 BadezimmerPlatz für 10 Gäste

Beliebte Annehmlichkeiten

  • Gemeinschaftspool
  • Whirlpool vor Ort
  • Parkplätze auf dem Gelände verfügbar
  • Haustierfreundlich
  • Küche
  • Waschmaschine

Lerne die Gegend kennen

Auf Karte anzeigen
Pigeon Forge, TN
  • Place, Pigeon Forge Community Center
    ‪3 Autominuten‬
  • Place, The Track
    ‪4 Autominuten‬
  • Place, Lumberjack Feud
    ‪4 Autominuten‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪54 Autominuten‬

Zimmer und Betten

3 Schlafzimmer (Platz für 10 Personen)

Schlafzimmer 1

1 King-Bett

Schlafzimmer 2

1 King-Bett

Schlafzimmer 3

2 Queen-Betten

Schlafzimmer 4

1 großes Schlafsofa

Schlafzimmer 5

1 großes Schlafsofa

3 Badezimmer

Badezimmer 1

Badezimmer 2

Badezimmer 3

Weitere Räumlichkeiten

Terrasse oder Patio
Küche
Balkon
Essbereich

Mehr zu dieser Unterkunft

Ferienhaus sehr bequem-Theater-System-Gameroom- Kostenloses W-LAN

Pigeon Forge Zwei Schlafzimmer- Woodridge Chalet Verleihe- 1, 5 Meilen vor der Haupt allee. Dieses Haus in Pigeon Forge Chalet hat alles zu bieten. Dieses Zwei-Schlafzimmer-Chalet verfügt über 2 Kingsize-Betten und Flachbildschirme im Schlafzimmer. Es ist mit 2 Schlafsofas eine im Wohnzimmer und einen im Kino-Bereich. Es gibt einen Innenpool Whirlpool im Schlafzimmer. Genießen Sie die untere Ebene ein Spielzimmer, das einen Sitzbereich, Kino Bereich und einen Billardtisch für Unterhaltung. Es gibt einen Whirlpool im Freien auf die in überdachten Halle gezeigt. Es gibt einen Wohnbereich mit einem Flachbild-Fernseher und eine voll ausgestattete Küche. Es gibt einen Essbereich, die 6 schläft. Nichtraucher 8. Hunde sind willkommen. Muss 35 Pfund oder weniger wiegen. Es fallen Gebühren an. Muss den Richtlinien für Fireside Chalets folgen.

Gib zur Preisangabe die Daten an

Ähnliche Unterkünfte

Außenbereich
Ideal Location! Pool & Hot Tub•10% First Responder
Pigeon Forge
  • Pool
  • Whirlpool
  • Küche
  • Waschmaschine
10.0 von 10, Außergewöhnlich, (75 Bewertungen)
Ideal Location! Pool & Hot Tub•10% First Responder

Hausordnung

Check-in ab 16:00 Uhr
Mindestalter für die Miete: 21 Jahre
Check-out vor 10:00 Uhr
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Kinder

Kinder (0–17 Jahre) erlaubt
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Veranstaltungen

Veranstaltungen sind nicht gestattet
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Haustiere

Haustiere erlaubt
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Rauchen

Rauchen ist nicht gestattet

Wichtige Informationen

Wissenswertes

Unterkunftsnummer 1021753vb
Wenn du deine Buchung stornierst, gelten die Stornierungsbedingungen des Gastgebers. Gemäß den EU-Verordnungen über Verbraucherrechte unterliegen Buchungsservices für Unterkünfte nicht dem Widerrufsrecht.
Diese Unterkunft wird von einem professionellen Gastgeber verwaltet. Die Vermietung erfolgt zu gewerblichen, geschäftlichen oder beruflichen Zwecken.
Für zusätzliche Personen fallen möglicherweise Gebühren an, die abhängig von den Bestimmungen der Unterkunft variieren können.
Beim Check-in werden ggf. ein Lichtbildausweis und eine Kreditkarte, Debitkarte oder Kaution in bar für unvorhergesehene Aufwendungen verlangt.
Je nach Verfügbarkeit beim Check-in wird versucht, Sonderwünschen entgegenzukommen, sie können jedoch nicht garantiert werden. Eventuell fallen zusätzliche Gebühren an.
Partys oder Gruppenveranstaltungen sind auf dem Gelände der Unterkunft streng verboten.
Der Gastgeber hat nicht angegeben, ob es in der Unterkunft einen Kohlenmonoxidmelder gibt; wir empfehlen, einen tragbaren CO-Melder mitzubringen.
Der Gastgeber hat angegeben, dass es in der Unterkunft einen Rauchmelder gibt
Zu den Sicherheitsvorrichtungen dieser Unterkunft gehören ein Feuerlöscher und ein Riegelschloss.

Zur Gegend

Pigeon Forge

Dieses Chalet in Pigeon Forge liegt in der Nähe von Freizeitparks. Die natürliche Schönheit der Region kannst du hier erleben: The Ripken Experience - Pigeon Forge und Great-Smoky-Mountains-Nationalpark. Wenn aber eher beliebte Attraktionen auf deiner Wunschliste stehen, kommst du hier auf deine Kosten: Titanic-Museum und Dollywood's Splash Country. Du reist zusammen mit Kindern? Dann solltest du diese Attraktionen nicht verpassen: Dollywood und Wilderness at the Smokies. Stürz dich beim Snowboarden ins weiße Vergnügen und lass dir andere Wintersportarten wie Eislaufen nicht entgehen.
Weitere Chalets in Pigeon Forge anzeigenWird in einem neuen Fenster geöffnet
Karte
Pigeon Forge, TN

In der Umgebung

  • Island at Pigeon Forge - 3 Autominuten - 1.7 km
  • Pigeon Forge Community Center - 3 Autominuten - 1.7 km
  • The Track - 4 Autominuten - 2.0 km
  • Paula Deen's Lumberjack Feud Supper Show - 4 Autominuten - 2.0 km
  • Wear Farm City Park - 4 Autominuten - 2.0 km

Fortbewegung vor Ort

  • Flughafen McGhee Tyson (TYS) – 56 Fahrminuten

Restaurants

  • ‪Ole Smoky Moonshine "The Barn - ‬5 Autominuten
  • ‪Paula Deen's Family Kitchen - ‬5 Autominuten
  • ‪Margaritaville - ‬5 Autominuten
  • ‪Margaritaville Island Hotel - ‬5 Autominuten
  • ‪Pirates Voyage Dinner & Show - ‬5 Autominuten

Häufig gestellte Fragen

Ist Ferienhaus sehr bequem-Theater-System-Gameroom- Kostenloses W-LAN haustierfreundlich?

Ja, Haustiere sind in dieser Unterkunft erlaubt.

Wie viel kostet ein Aufenthalt im Ferienhaus sehr bequem-Theater-System-Gameroom- Kostenloses W-LAN?

Gültig ab 23. Juli 2026: Die Preise für 1 Übernachtung für 2 Erwachsene im Ferienhaus sehr bequem-Theater-System-Gameroom- Kostenloses W-LAN am 1. Dez. 2026 beginnen bei 705 € (inklusive Steuern und Gebühren). Dieser Preis basiert auf dem niedrigsten Preis pro Nacht innerhalb der nächsten 30 Tage, der jeweils in den letzten 24 Stunden gefunden wurde. Die Preise können sich ändern. Wähle deine Reisedaten, um genauere Preise zu erhalten.

Wie viel kostet das Parken bei Ferienhaus sehr bequem-Theater-System-Gameroom- Kostenloses W-LAN?

Auf dem Gelände der Unterkunft stehen Parkplätze zur Verfügung.

Wann ist der Check-in bei Ferienhaus sehr bequem-Theater-System-Gameroom- Kostenloses W-LAN?

Check-in ab: 16:00 Uhr.

Wann ist der Check-out bei Ferienhaus sehr bequem-Theater-System-Gameroom- Kostenloses W-LAN?

Check-out ist um 10:00 Uhr.

Wo befindet sich Ferienhaus sehr bequem-Theater-System-Gameroom- Kostenloses W-LAN?

Dieses Chalet für Familien in Pigeon Forge ist nur 3 km entfernt von: The Track und Island at Pigeon Forge. Ebenfalls nur bis zu 5 km entfernt: LeConte Center at Pigeon Forge und Titanic-Museum.

Bewertungen

8,2

Sehr gut

Die Bewertungen werden in chronologischer Reihenfolge angezeigt, unterliegen einem Moderationsprozess und wurden verifiziert, sofern nicht anders angegeben.
Mehr erfahrenWird in einem neuen Fenster geöffnet
22 von insgesamt 48 Gästebewertungen haben eine Bewertung von 10 - Hervorragend
15 von insgesamt 48 Gästebewertungen haben eine Bewertung von 8 - Gut
6 von insgesamt 48 Gästebewertungen haben eine Bewertung von 6 - Okay
2 von insgesamt 48 Gästebewertungen haben eine Bewertung von 4 - Schlecht
3 von insgesamt 48 Gästebewertungen haben eine Bewertung von 2 - Ungenügend

8,0/10

Sauberkeit

9,4/10

Check-in

9,0/10

Kommunikation

9,2/10

Lage

8,6/10

Genauigkeit des Onlineauftritts

Bewertungen

Verifizierte Bewertung

8/10 – Gut

Wanda L.

Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts

Love the location

I love the location was very quiet and close to everything. The only downside were the beds. Mattresses could use replacing. The beds were very uncomfortable besides that everything was wonderful!
Aufenthalt von 3 Nächten im Juni 2025
Antwort von VrboOwner am 18. Juli 2025
Thank you for letting us know about your stay. Your feedback is important to us and we appreciate your suggestions for the property. We are glad that you enjoyed your stay and do hope to welcome you again in the future.
Verifizierte Bewertung

10/10 – Hervorragend

martin a.

Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts

RELAXING GETAWAY

NICE PLACE
Aufenthalt von 4 Nächten im August 2022
Antwort von VrboOwner am 6. Sept. 2022
Thank you for sharing your rating and we do hope to welcome you again.
Verifizierte Bewertung

8/10 – Gut

Chris S.

Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Very close to the main strip but definitely secluded, giving the mountain cabin vibe. Place was very clean. Some improvements would be nice (leaks in shower ceiling, finish painting deck, etc.) but would not be dealbreakers.I'd rent this chalet again.
Aufenthalt von 3 Nächten im August 2025
Antwort von VrboOwner am 22. Sept. 2025
Thank you for your thoughtful review. We’re so glad to hear that you enjoyed the convenient location—close to the main strip yet still secluded enough to provide that mountain cabin vibe. It’s also wonderful to know the chalet was very clean and that you would choose to stay again. We appreciate your helpful notes regarding the shower ceiling and the deck. These items have been shared with our maintenance team for review. Guest feedback like yours is invaluable as it helps us ensure our cabins remain well cared for and continue to provide a great experience. We truly appreciate you choosing Fireside Chalets and look forward to welcoming you back for another Smoky Mountain getaway.
Verifizierte Bewertung

10/10 – Hervorragend

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Family Vacation

We loved the house. It was perfect for our family.
Aufenthalt von 3 Nächten im März 2018
Antwort von VrboOwner am 22. März 2020
Thank you for taking the time to share your experience. We appreciate you staying with us and look forward to welcoming you again in the future.
Verifizierte Bewertung

10/10 – Hervorragend

Brandon C.

Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts

Amazing Stay

We love this property and all it had to offer. Very spacious, with all the necessities we needed. We will definitely use again.
Aufenthalt von 2 Nächten im Februar 2021
Antwort von VrboOwner am 26. März 2021
We appreciate you staying with us and are so glad that you enjoyed your stay. We look forward to welcoming you again in the future.
Verifizierte Bewertung

10/10 – Hervorragend

Lynnette A.

Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts

Great family getaway!

We had a great time in the cabin. My grandchildren especially enjoyed the downstairs movie room, which kept them occupied at night!! Would highly recommend, everything was wonderful.
Aufenthalt von 3 Nächten im August 2020
Antwort von VrboOwner am 24. Aug. 2020
We are so glad that you enjoyed the cabin with your family. We do appreciate you staying with us and look forward to welcoming you again in the future.
Verifizierte Bewertung

10/10 – Hervorragend

Brittany H.

Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts

Loved loved loved it!!

The house was beautiful 😍 we loved the view from the little balcony. It felt like home. Hated to have to leave.
Aufenthalt von 2 Nächten im März 2021
Antwort von VrboOwner am 12. Apr. 2021
We appreciate you staying with us and are so glad that you enjoyed your stay. We look forward to welcoming you again in the future.
Verifizierte Bewertung

8/10 – Gut

Shona S.

Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts

Spring break 2022

As pictured.
Aufenthalt von 5 Nächten im April 2022
Antwort von VrboOwner am 26. Mai 2022
We appreciate you staying with us and are so glad that you enjoyed your stay. We look forward to welcoming you again in the future.
Verifizierte Bewertung

4/10 – Mangelhaft

Aaron L.

Gut: Check-in, Kommunikation und Lage
Verbesserungswürdig: Sauberkeit und Genauigkeit des Onlineauftritts
Cabin was not very clean. But the worst thing is the beds were so old they squeaked so load if you moved it woke you up and very uncomfortable. Dishes was in the dishwasher. Fireplace didn’t work. Advertised jacuzzi that was cabled shut. Opened the couches into beds and they were gross had to vacuum and clean them before anyone could sleep in them. We did call the office because h ill was out of gas and they did send someone quickly.
Aufenthalt von 2 Nächten im November 2025
Antwort von VrboOwner am 9. Dez. 2025
Thank you for taking the time to share your feedback. We are very sorry to hear that several aspects of your stay did not meet expectations, as this is not the experience we strive to provide for our guests. Your comments regarding cleanliness, bedding, and maintenance have been shared with our housekeeping and management teams for immediate review. We do appreciate you contacting our office during your stay about the propane, and we’re glad we were able to have someone out quickly to assist. We also want to remind you of our Satisfaction Pledge, which ensures that if any concerns arise during a stay, our team is here to address them promptly so we can make things as comfortable as possible. Thank you again for bringing these matters to our attention. Your feedback helps us improve, and we hope to have the opportunity to provide you with a much better experience in the future.
Verifizierte Bewertung

2/10 – Ungenügend

james r.

Gut: Kommunikation und Lage
Verbesserungswürdig: Sauberkeit, Check-in und Genauigkeit des Onlineauftritts

Not as expected

Dirty upon arrival. No toilet paper. Beds are terrible. Location is good.
Aufenthalt von 3 Nächten im März 2025
Antwort von VrboOwner am 14. Apr. 2025
Thank you for taking the time to share your experience. We do want to make sure in the future, you please feel free to call our office. We would be happy to find different accommodations or resolve any issues that may need addressed. We do appreciate you staying with us and hope to welcome you to the Great Smoky Mountains again.
Verifizierte Bewertung

8/10 – Gut

Sharon W.

Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts

My ok stay

The basement has fleas no swimming pool the hottuub was nasty the air conditioner went out
Aufenthalt von 3 Nächten im Mai 2024
Antwort von VrboOwner am 10. Juni 2024
Thank you for taking the time to share your experience. We are so glad that you enjoyed the cabin and your stay. If there is anything you notice that needs our attention, please feel free to let us know. We would be happy to send a pest control company out and also for the air conditioner. We want your stay to be as enjoyable as possible. Thank you, again, for staying with us and we do look forward to welcoming you again.
Verifizierte Bewertung

10/10 – Hervorragend

Terry J.

Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts

Nice but needed a little TLC

The cabin is very nice and spacious, the amenities were as described. Could use a little TCLC, the carpet upstairs had a lot of stains and and the hot tub cover needs replaced as it is falling apart. But overall a very nice cabin.
Aufenthalt von 4 Nächten im Dezember 2022
Verifizierte Bewertung

6/10 – Okay

Monica A.

Gut: Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts

close to town

found several places that needed to be cleaned. downstairs bathroom on the side had lots of hair stuck to it, drawer under the stove had lots of dust, and mouse poop. we loved everything else
Aufenthalt von 3 Nächten im September 2022
Antwort von VrboOwner am 11. Okt. 2022
Thank you for taking the time to share your experience. We do want to make sure in the future, you please feel free to call our office. We would be happy to find different accommodations or resolve any issues that may need addressed. We do appreciate you staying with us and hope to welcome you to the Great Smoky Mountains again.
Verifizierte Bewertung

8/10 – Gut

Shannon T.

Gut: Check-in, Kommunikation und Genauigkeit des Onlineauftritts

Lots of room; close to town

We enjoyed our time here. There was plenty of room and it was clean, but it could use a good deep clean. Lots of dust but not dirty. Loved that it was pet friendly but if your pet is used to grass, you have quite a hike to the nearest grass. So plan accordingly. The pool table, hot tub and theatre area were great amenities. We spent lots of family time enjoying them. We also enjoyed the community pool! It was clean and the community is well maintained.
Aufenthalt von 4 Nächten im August 2019
Antwort von VrboOwner am 22. März 2020
Thank you for taking the time to share your experience. We are so glad that your family enjoyed the amenities of Mountainside. We do appreciate your feedback and will get that addressed. If at any point in the future, while staying with us, you notice anything that needs our attention please let us know. We would be happy to assist you. Thank you, again, for staying with us and we look forward to welcoming you again in the future.
Verifizierte Bewertung

8/10 – Gut

Jennifer L.

Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts

Enjoyed our stay

We are a family of 5 and the cabin was very big for our family with 3 levels of space. The couch even pulls out into a bed as well. The cabin was very clean and the kids enjoyed the hot tub and pool table. We could never figure out how to work the TV in the movie theater room so that was a bummer but overall the stay was great. I would recommend to large families to bring some extra plates, cups, and silverware because there was not a lot there and there was not a lot of cooking supplies such as a large skillet since there was only small skillets there. There was also not any cleaning supplies other than dish soap and dishwasher detergent. The view was very pretty and the location was really close to everything in pigeon forge. You can see the Ferris wheel from our cabin.
Aufenthalt von 5 Nächten im März 2025
Antwort von VrboOwner am 11. Apr. 2025
Thank you for taking the time to share your experience. We are so glad that you enjoyed the cabin and your stay. We do appreciate you staying with us and do hope to welcome you again in the future.
Verifizierte Bewertung

8/10 – Gut

Christopher R.

Gut: Sauberkeit und Check-in

Nice Home in the Woods, but close to Parkway

My wife and I rented this house to spend a weekend with my son and his fiancé to celebrate his birthday. From the pictures, the house looked very remote. It is not. It is very close to the Parkway, and because a car show was in town, we heard a lot of noise. The interior of the house was very nice and met our needs. We did struggle to get the downstairs TV that is part of the home theatre to connect to the internet. The hot tub was enjoyed by all. And we had a peacock come and visit the house several times.
Aufenthalt von 2 Nächten im Oktober 2024
Antwort von VrboOwner am 28. Okt. 2024
Thank you for taking the time to share your experience. We are so glad that you enjoyed the cabin and your stay. We do appreciate you staying with us and do hope to welcome you again in the future.
Verifizierte Bewertung

8/10 – Gut

dennis b.

Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts

Morning side cabin!!

The experience was good, but the kitchen at the place needs to be better equipped with things!! Had to buy kitchen hand towels and dish clothes!! All the screen-storm doors are tore up!! The upstairs bathroom toilet seat is broke!! Not a bad place,but needs some maintenance done!!
Aufenthalt von 7 Nächten im Mai 2022
Antwort von VrboOwner am 20. Juni 2022
We appreciate you staying with us and are so glad that you enjoyed your stay. We look forward to welcoming you again in the future.
Verifizierte Bewertung

8/10 – Gut

Sandy L.

Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts

Great location. Needs new pots and mattresses

The pros were: The cabin is in a great location, very convenient to the island and Skyliner diner, and other things that we visited, including Dollywood and Parrot Mtn. It was also pet friendly, which is sometimes hard to find. The cons were: The cabin definitely needs new mattresses and pillows. They were very uncomfortable. It also needs new pots and pans. Most of the Teflon is scraped off of the skillet so we ended up going out to buy our own so we could cook. We also couldn't get the TV in the theater room to connect to anything. The fireside chalet staff was very responsive anytime we called with a question, and they tried to be helpful.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von VrboOwner am 23. Mai 2024
Thank you for taking the time to let us know about your stay. We want to extend our most sincere apology for any inconvenience you experienced. We have a high standard of quality and are so sorry you ran into this during your stay. We are glad that you did contact our office and we were able to resolve the issues. We appreciate you staying with us and we hope you visit the Smoky Mountain Area again.
Verifizierte Bewertung

6/10 – Okay

Verifizierter Reisender

Gut: Check-in und Kommunikation

Just ok

I do feel like I overpaid for this property. No mountain views or any views at all!! Very old looking. Beds were ok. Upstairs carpet dirty! Hot tub dirty and old. outside of property, decks etc were filthy. dust, debris and cobwebs everywhere. Door handle kept falling. I honestly feel like the price was not worth the stay. Have definitely been to better cabins/chalets. My kids were feeling blah so we kept on going out to the attractions. pool was nice! and being closed to the attractions was also nice.
Aufenthalt von 3 Nächten im Juli 2022
Antwort von VrboOwner am 21. Juli 2022
Thank you for taking the time to share your experience. We are so glad that you enjoyed the pool and location of the cabin. If there is anything you notice that needs our attention, please feel free to let us know. We want your stay to be as enjoyable as possible. We are so sorry for any inconvenience you experienced. Thank you, again, for staying with us and we do look forward to welcoming you again.
Verifizierte Bewertung

8/10 – Gut

Tara H.

Gut: Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Verbesserungswürdig: Sauberkeit

Overall Cute and Accommodating

We left a night earlier. My daughter was being bit by fleas and not from my dogs who were just at the vet prior . Upstairs bedroom had dog hair and dust all under the bed . The floors on the main floor had to be never cleaned considered I spilled something and used cleaner and a paper towel and it was black upon clean up. Grossed out by that I sprayed another spot and whipped it and my towel was very dirty again.Toilet on main floor ran for long period of time , so I shut it off at one point ! Refrigerator was very noisy also .
Aufenthalt von 5 Nächten im August 2024
Antwort von VrboOwner am 26. Aug. 2024
Thank you for taking the time to share your experience. We are so glad that you enjoyed the cabin and your stay. If there is anything you notice that needs our attention, please feel free to let us know. We were unaware you had ran into anything like this, but we will inspect that cabin for the items you noticed. We want your stay to be as enjoyable as possible. Thank you, again, for staying with us and we do look forward to welcoming you again.
Verifizierte Bewertung

8/10 – Gut

Markesta Y.

Gut: Check-in, Lage und Genauigkeit des Onlineauftritts
Verbesserungswürdig: Kommunikation

Family Cabin Trip Vacation

My experience renting the property was “okay” booking the property was very easy and the customer service reps at Fireside Chalet were nice and attentive however I had a few issues with my cabin of which I reported to the Fireside reps and was told the property manager would be calling me to follow up however I heard from no one. The cabin and the neighborhood was beautiful. The cabin was NOT the cleanest. Dog poop was on the porch area under the chair. There were stains in the carpet of the upstairs master bedroom, the beds were very hard- not the most comfortable. Linen was left in the dryer from the previous renter, there were burn holes in the dining room table. In the basement level where the movie lounging section was there were couch covers on the couches and they were filthy. Things we did enjoy was the cabin look and feel. The entertainment like the pool table and hot tub the entire family enjoyed. We liked the space of the cabin just the right size to fit 8 ppl comfortablely. The amenities were up to date and looked nice. Overall we really enjoyed our family vacation we just wished the cabin was cleaned properly before we arrived.
Aufenthalt von 3 Nächten im Dezember 2022
Antwort von VrboOwner am 28. Feb. 2023
Thank you for taking the time to let us know about your stay. We want to extend our most sincere apology for any inconvenience you experienced. We have a high standard of quality and are so sorry you ran into this during your stay. We are so very sorry that you did not hear from a representative. We did look up our notices and did not see any and we are so very sorry. We appreciate you staying with us and we hope you visit the Smoky Mountain Area again.
Verifizierte Bewertung

6/10 – Okay

Verifizierter Reisender

Gut: Check-in, Lage und Genauigkeit des Onlineauftritts

Cleaning is very lacking!!!! Almost nonexistent

The property has a great location. It is a very crowded and busy neighborhood and area but this house is at the end of the drive and has an amazing view! It is definitely adequate sized for a family of 6 or even 8 and lots of places to sleep. The lay out of the house is very odd, the newest and very nice shower and jacuzzi tub are on the lower level with the movie/game room and the kids bunk bed. On a terrible note!!!! The hot tub was completely disgusting! My children were all about to get in it, and we didn’t really notice anything except that it wasn’t warm enough. So we turned up the temperature and in a little while the kids went and got in. It wasn’t until night #2 that we adults were fixing to get in and when we removed the cover……. it smelled like very nasty, old, moldy and rotten water that had never been cleaned! It was completely horrible and the fact that I had Legionnaires only 3 years ago from a dirty hot tub scared me tremendously. I will be watching my children very closely to make sure they don’t become ill!!! Also, again the cleaners, the amount of dirt, dust and debris was insane. Under the furniture, on top of furniture and appliances and definitely on light fixtures and fans etc… The porches were covered in tree branches and limbs, and even cat feces. Oh, and don’t forget extra blankets if you want to stay warm. Now I am very easy going and can’t recall ever giving a bad review, and I likely would not have said a word about anything. But the condition of the hot tub was ridiculous, disgusting and completely unacceptable!
Aufenthalt von 2 Nächten im Februar 2023
Antwort von VrboOwner am 24. März 2023
Thank you for taking the time to share your experience. If there is anything you notice that needs our attention, please feel free to let us know. We want your stay to be as enjoyable as possible. We offer our guests a satisfaction pledge If the cabin you have reserved will not accommodate your needs or something needs addressed, we will be glad to see what other options we have available or if we can fix your concerns. Fireside Chalets has this 2 hour timeline from the initial check-in to address any concerns. Any issues that arise during your stay that do not fall within this guarantee should be reported to the office immediately for resolution. We wish that you would have contacted us during your stay so we could address your concerns. We appreciate you staying with us and we hope you visit the Smoky Mountain Area again.
Verifizierte Bewertung

6/10 – Okay

Jody L.

Gut: Lage
Verbesserungswürdig: Sauberkeit und Check-in

Good but HORRIBLE

The subdivision was nice, close to the main parkway & easy to get to. Now to the issues. 1) The BEDS! The beds were AWFUL. The mattresses were SO loud that we could hear when someone got in the bed or turned over from the upstairs & vice versa. Definitely not comfortable or relaxing. The linens were clean but felt like cardboard. The extra blankets for the beds were dirty and had an odor. 2) The cabin was filthy. The porches were dirty and covered in leaves. The dishwasher was full of dishes. We called to complain & the office sent a cleaning crew back out. They did clean the floors but there was still dust everywhere. 3) The washing machine did not work. I put the above mentioned dirty blankets in the washing machine & it filled with water & wouldn’t do anything else. We had to call & they sent someone to look at it but it wasn’t working for the duration of our trip. Due to the washing machine not draining it was full of stinky, dirty water that caused an odor. The washing machine was between the main floor bedroom & bathroom so we had to deal with the stench for 5 more days . 4) The hot tub wasn’t working when we arrived. We had to call & they sent someone out to fix it. 5) There wasn’t sufficient space for everyone to sit in the living room. 6) The furniture in this cabin was in horrible condition. 7) Check in was at 4:00 but the cabin wasn’t ready. We were finally called around 5:30 to check in. When we called the office the staff (Robin) was very helpful & kind.
Aufenthalt von 5 Nächten im Juni 2023
Antwort von VrboOwner am 26. Juli 2023
Thank you for taking the time to let us know about your stay. We want to extend our most sincere apology for any inconvenience you experienced. We have a high standard of quality and are so sorry you ran into this during your stay. We are glad that you did contact our office and we were able to resolve the issues. We appreciate you staying with us and we hope you visit the Smoky Mountain Area again.
Verifizierte Bewertung

10/10 – Hervorragend

Amelia H.

Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts

Peaceful

We had a great time. From relaxing in the hot tub to playing games, watching movies. Will be back again.
Aufenthalt von 2 Nächten im März 2022
Antwort von VrboOwner am 17. Mai 2022
We appreciate you staying with us and are so glad that you enjoyed your stay. We look forward to welcoming you again in the future.
Verifizierte Bewertung

10/10 – Hervorragend

Penny S.

Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts

Great place

Loved the view
Aufenthalt von 2 Nächten im Februar 2022
Antwort von VrboOwner am 21. Mai 2022
We appreciate you staying with us and are so glad that you enjoyed your stay. We look forward to welcoming you again in the future.

Über den Gastgeber

Zu Gast bei Reservation Specialist

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Das macht diese Unterkunft einzigartig

Movie Theater, Pool Table, Hot Tub, 1 mile from downtown Pigeon Forge, walking distance to seasonal outdoor swimming pool, granite countertops, stainless steel appliances, gas fireplace, year-round electric fireplace, walk-in spa shower, whirlpool tub

Sprachen:

Englisch

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