2/10 – Ungenügend
Sophie M.
3. Aug. 2019
Verbesserungswürdig: Sauberkeit, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Requires attention
Upon arriving we first noticed the smell, a musty, dated and off putting scent. We did our best to air the property out but it would not go away, and once back home all our items stunk of this smell. As requested we brought our own linen which we quickly regretted as the horrid smell is still lingering.
My next point goes to the privacy, we except this place is a holiday park but we did not expect the neighbours walking round to our porch area, sitting in the way of the shared entrance up to the properties and hanging there used swimwear on the fence directly outside our door! It also does not help having the bathroom directly positioned opposite the main door in which they were peering into.
Parking - the car park seemed to lack space to turn around and there was limited spaces available. If we had taken more than one vehicle we would have struggled to park them both.
The facilities in the kitchen were to our surprise good and bad, there were tools and appliances we wouldn’t have used even if we had stayed a while longer. However there seemed to lack basic kitchenware such as a baking tray and frying pan.
Whilst staying at the property we noticed the upstairs windows did not open fully, not only is this inconvenient in the summer heat it is also a fire hazard as no easy access to escape the property.
The shower pressure is also worth a mention, we did not find it a big issue as we didn’t spend many days on the sand and both have relatively quick showers. However if we had spent more time on the beaches this would have been an issue as we would have had to spend a lot of time in the shower to clean off the sand.
We did not use the tv that often, however when we did come to use it the remote would not work properly and it took us a good 15 minutes to turn it on. When we did happen to get it working the uncomfortable sofa - cushions falling off once sat on, did not make the evening pleasant.
Upon inspection of the rooms we were left to question whether the place had been cleaned at all. The storage spaces had vast amount of dust and dirt in and the mirrors and sides still had makeup over from the previous visitors.
We’re not the usual type to write a complaint as we both understand the amount of work that goes into hospitality. But after staying here we were left very disappointed and will not be returning in a hurry.
Sophie M.
Aufenthalt von 7 Nächten im Juli 2019
