8/10 – Gut
paul e.
27. Sept. 2023
Gut: Sauberkeit, Check-in, Kommunikation und Lage
Verbesserungswürdig: Genauigkeit des Onlineauftritts
Noisy building works on site behind the villa
We arrived and found out there was a building site in the area directly behind the villa which we knew nothing about the owner should of told us ( as had we of known we would not of booked ) but he kept quite never said a word just took our money.Come Monday morning at 6.50-7am and most mornings after for the next 7 days it started, we had to put up with a lot of noisy machinery ,cement pouring from large machines, banging, drilling throughout most of the day up until at least 4-5pm. We complained to the management company first, they basically told us to contact the owner as we had booked through him and not their site. He did apologise, and said there was work on at the very far end of the site which did not affect the villa (WRONG IT DID AFFECT THE VILLA, BECAUSE WE WERE IN IT AND HAD TO PUT UP WITH IT, AND WILL ONLY GET WORSE WHEN THEY BUILD CLOSER) apparently he said they had stopped for a few months, SO HE DID KNOW ABOUT THE BUILDING SITE, but was unaware that they’d started again as they were not informed by developer or authorities and obviously had no control over times dates etc and said he would of notified us had he known? He was trying to fob us off mentioning a section on house rules and disturbances outside of the property boundaries (THIS WASN'T JUST A SINGLE INCIDENT LIKE A HOUSE PARTY WHICH HAPPENED 2 DOORS DOWN) but a MAJOR affect on our holiday as we wanted a peaceful time due to ill health SO please be aware when booking this villa as he won’t tell you.
paul e.
Aufenthalt von 9 Nächten im September 2023
