4/10 – Schlecht
phuong l.
16. Okt. 2023
Verbesserungswürdig: Sauberkeit, Check-in, Kommunikation und Lage
Wasn't happy with our short getaway.
We were excited to stay at this house after viewing the pictures online with the statement “Luxury on the Lake in Eildon” Considering the high rate charged per night.
Stunning waterfront but we were bombarded with all these house rules that made us feel very uncomfortable.
This would have felt more welcoming “Please treat our property like it is your home and with respect”.
The fridge was already unclean, Kitchen is well-equipped, but no tea towels/ paper towels. Dishwasher tablet only one left but all dry up. The kitchen sinks have scuff marks all over the tub.
At the bottom stairs entrance on the right-hand side, it seems a bird was violently attacked as many feathers were left behind.
Door mats had numerous black stains on them.
Room 3 next to the bunks, the doonas were dirty with white stains like dry-up ice cream or yoghurt.
Bathroom 2 is the one where all rooms are located. Hot water wasn’t working when we found out it was late 10pm.
locks on both bathroom doors and toilet connected to the main bathroom is needed.
Neighbours didn’t make us feel welcome and they had a big German shepherd come onto the property near us while outside near the pontoon area and did it busy (releasing his/her bowel movements)
The pontoon had a steel post right in the middle of the pathway going down onto the pontoon, this was very unsafe. The outdoor area is not kids safe as the land is quite steep and knowing the neighbour dogs can come over anytime.
phuong l.
Aufenthalt von 2 Nächten im Oktober 2023