10/10 – Hervorragend
Brian L., Vancouver, Washington, USA
5. Jan. 2024
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Very nice house in a great location in Keswick
The house is quite nice and is as pictured. The kitchen is very well equipped for cooking, however there was not anything at all in terms of ingredients (e.g. cooking oil, salt/pepper, sugar, etc) in the kitchen-- We needed to buy everything at the store. There was also not coffee/tea service, which is a first in my experience in English rentals/B&Bs, etc. No tea or coffee, sugar, milk. A bit odd. Also, check in was a bit stressful. The only notification I received regarding check in came from VRBO, and we were directed to a local property management company to pick up the key. When we arrived there we were told they had nothing to do with the property and had not for some years. Fortunately, I was able to contact the host on the phone to find out how to access the lock box for the key. The host had sent messages to the VRBO message center, but I was not notified that they'd been sent. From there, the host was very helpful and attentive, and hopefully that outdated arrival information will be taken care of. The house is well located just off the high street, which ended up being a bit of a problem because visitors to town during the day liked to park on the street which made parking challenging. The listing says there is off street parking, but the spot is big enough for a motorcycle or a tiny, tiny car. Pubs, restaurants, and grocery stores are all very close by. The house is comfortable, the hot water and heat work well, and the beds were nice as well.
Brian L.
Aufenthalt von 4 Nächten im Dezember 2023
