2/10 – Ungenügend
jenifer k., Wantagh, New York
9. Sept. 2019
Gut: Lage
Verbesserungswürdig: Sauberkeit, Check-in, Kommunikation und Genauigkeit des Onlineauftritts
Couldn't Stay
Beautiful Grounds, uninhabitable house. The home was so worn down, filthy and disgusting, we left within 4 hours of arriving. There admittedly was a wedding there the weekend previous to our arrival and "not enough time to sufficiently clean", but regardless of that, the house has not been maintained, and the upkeep is laughable for what one is paying for the week.
The owner seems to believe that because celebrities have stayed there, that should be good enough for everyone and anyone, filth, grime, and unpreparedness all included.
Within our four hour stay, my son stepped on broken glass in the foyer and cut his foot open.
We initially tried to make the best of it and cook a meal and the BBQ was horrendously disgusting and needed to be lit with a paper towel because the ignitor was broken and had to stay on for 30 minutes just to burn the char off of it. That was of course after I had to clean the refrigerator of the grime inside of it. The stove barely worked. The freezer was broken and there was a stand alone freezer in another room.
Oh, and yes, the third floor bedrooms were not even prepared nor air conditioned.
Large cables leaving the house and going across the lawn to a lower house.
I went to take a shower and walked into a room of MOLD!! Filled with mold. And found a millipede crawling in the bed and bathroom filled with insects.
The downstairs bathroom smelled like a men's urinal.
My daughter's asthma was triggered almost immediately.
The house was literally disgusting. I immediately repacked the groceries I had delivered, packed the car, emailed the owner, and left the premises. I wouldn't dream of putting my head down there for the night. Unsafe and gross. There are not enough words.
Best of all, the owner initially said she would refund our money and now says she refuses to!!
DON'T STAY HERE!!! TERRIBLE!!!
jenifer k.
Aufenthalt von 7 Nächten im August 2019
