2/10 – Ungenügend
doug w.
24. Apr. 2024
Gut: Lage
Verbesserungswürdig: Check-in, Kommunikation und Genauigkeit des Onlineauftritts
The worse stay out of our 8 prior stays. :
We have rented condo's at the Caribe for about a dozen years now. This stay was the worse of them all. It's not any one thing that happened so much as the sum of the following:
1) The resort has implemented a wrist band policy for all on-site residents. This is without a doubt, cumbersome and invasive. I felt shackled. The guards that police the grounds are constantly asking and looking at your wrist. We expect much better from not only the Caribe Resort but also the parents who don't parent their kids at the resort which led to this problem.
2) The onsite Cobalt Restaurant has not changed its menu in so many years that has become bland. Same old happy hour items, same old "Cowboy Caviar" salsa which is so bland.
3) Every time we entered the resort, we had to wait in line. Such a not needed step which takes real time away from our stay.
4)Renters use to be able to rent from an owner directly. I enjoyed this so much more. Now, you can rent from the Resort, or through VRBO. VRBO has always charged exorbitant fees and when you stay at the same unit the following year at the same time, you pay even more! Somethings not right there! Now, it's customary that an offsite 3rd party "Fun in the Sun Vacation" group is involved in the "Property Management". You get to deal with them too! I was for the first time in my dozen years charged $25 to park my car at the Caribe! WTH! Additionally, there was no Toilet Paper in this old condo when we arrived.
DO BETTER for 3K!
doug w.
Aufenthalt von 6 Nächten im März 2024
