2/10 – Ungenügend
David A., The Hague
2. Sept. 2022
Verbesserungswürdig: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Nothing short of a scam with an abusive and aggressive owner.
Thumb through those pictures and read the description really carefully. Does it all make sense or are there gaps in it? Be advised, the owner, Anna Maria Becker, is extremely rude and will get very nasty real quick if you call her on that. More on this below.
The bed is not really a bed. It's a sofa that you have fix yourself. Pictures of the property are taking from different angles so that it looks as though there is a bed AND a sofa but there aren't. There is only one extremely small room for all of that.
Of course, linnen isn't provided unless you pay for it -and it is toilet-paper-quality. As for the quality of the ""bed"", you might as well sleep on the floor.
The property is poorly furnished so you'll probably end up eating from restaurants or coffee shops. It is located in a very commercial area so consider that if you are a light sleeper: you're next to the street.
The property lists parking which is a lie. They dont own a parking spot so this is no special feature. Again with the deception, they try and pass it as though the property does have it. You'll depend on public parking.
By far the worst experience I have ever had. When I had to ask for some help, the answers were simply insulting so we very clearly, yet respectfully, let Anna Maria Becker know that we had it with the way she answered and will not be treated like that. By no means are they doing you special favors if you cant find your way given the false information they publish.
Care to know what happened next? She cancelled our reservation WHILE we were out having lunch and ousted us. That's right: she ousted us in the middle of the day for demanding some basic maners and courtesy in the way she communicated.
Since we were away, her harassment thru text messages (of course, no courage to face us) began non-stop until we headed back to the property to return the key (we went out. It's only logical you take it with you).
Among many insults, in her messages Mrs. Becker said to have called the police on us for theft as we had the key with us. We were wise and reported ourselves at the nearest police station only to find out this was not true and that, in fact, we had every right to escalate the situation.
Even though she already had the key with her, she kept harassing us for several hours after the fact. We were long gone.
Blocked the payment and reported her to VRBO. They will probably delist her. Until then, consider what and who you'd do business with. It isn't worth it
David A.
Aufenthalt von 2 Nächten im August 2022
