2/10 – Ungenügend
Jennifer G.
3. Mai 2025
Gut: Sauberkeit und Lage
Verbesserungswürdig: Check-in, Kommunikation und Genauigkeit des Onlineauftritts
RENTER BEWARE!
Although I do not enjoy writing negative reviews, I feel compelled to share our rental experience at this property. Upon arrival, our party found a notice of water service suspension due to non payment hanging on the door. We contacted the host who attempted to have the water reinstated but was unable to do so until the following day. He apologized and stated he would refund our first nights stay, also provided buckets to flush the toilet and some bottled water. I took him at his word and did not contact VRBO during the stay (big mistake!) because no refund (or even responses) to my texts have been received since leaving. And many, many other issues with the house. * this property does NOT sleep 20! Even if it had the described sofa beds (which were modular sofas, so not sleep-able) at best it sleeps 10. Some of our party ended up in the floor, with no extra bedding.* Lots of broken furniture, or poorly assembled furniture. One chair completely disintegrated at the dinner table with a senior on it. * Kitchen tap about to fall off, toilet seat falling off. Broken sofa backs. * Water ran brownish out of the guest house shower. * Described massage chair, broken.* Pool temp was unbearably hot, hot tub was cooler.Had the host followed through with their promise to refund our first day, I probably would not be writing this.
Jennifer G.
Aufenthalt von 3 Nächten im April 2025
