2/10 – Ungenügend
Wes H.
5. Mai 2024
Verbesserungswürdig: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Overpromised and Underdelivered
I stayed at this property recently and unfortunately, I cannot recommend it. While the house is decently remodeled and conveniently located, there were several disappointing aspects. The master bed was comfortable, and the fireplaces and butcher block in the kitchen were nice touches. However, the hot tub was dirty and non-functional, and the barbecue was not only inoperative but also filthy.
The check-in process was unnecessarily uncomfortable due to the host repeatedly calling hours before check-in to ‘confirm’ and requesting an additional $70 to heat the hot tub, which ended up not being heated at all. Furthermore, I only received the key code to access the property after reaching out upon arrival.
When I asked the host to adjust the temperature of the hot tub, he ignored my request and did not respond for the remainder of my stay. Despite collecting an additional fee, it was clear they didn’t care about providing a quality experience.
Another important note is that the property shares a driveway with a neighboring house, which blocks mountain views and significantly reduces privacy due to the proximity. Noise from their backyard and patio was easily heard from the property, making it feel intrusive.
Overall, the lack of care, maintenance issues, and misleading listing details made this a disappointing stay.
Wes H.
Aufenthalt von 2 Nächten im Mai 2024
