2/10 – Ungenügend
Shelley H.
21. Feb. 2024
Gut: Check-in
Verbesserungswürdig: Sauberkeit, Kommunikation und Genauigkeit des Onlineauftritts
Far from great.
The decks were all in rough shape and most of them had little to no furniture to sit and relax on the decks as well. The gate for the pool area was literally falling apart.
It was noted in a review from that the light above the stove was not working and vacasa commented that they would take care of it however…. The light above the stove is still out which made it very dark when cooking on the stove.
The kitchen had a decent amount of cookware and utensils, however, the 2 small cookie sheets that were available had rust spots on them and most of the pots didn’t have lids.
Outside were a lot of random (many broken) beach toys, chairs, and such located in a giant, mangled pile in the outdoor shower and there were lots of random toys (including a Barbie, random balls, etc) as well as trash underneath and around the house.
The hot tub never worked. We put in a request for it to be fixed and I was told over the phone it would be looked at and that if it wasn’t fixed that we would be credited some money back. Neither of those happened. The hot tub not working was a terrible disappointment but the lack of any communication from Vrbo was worse.
We picked up 43 sand spurs out of the carpet in the 2nd master suite on our 1st day.
There was a layer of dust on the blinds and the lampshades.
The PlayStation had no power cord and couldn’t be played.
I suggest finding another vacation spot and maybe looking into rental companies that actually take care of problems.
Shelley H.
Aufenthalt von 5 Nächten im November 2023
