2/10 – Ungenügend
Jessica M.
10. Sept. 2023
Gut: Check-in und Lage
Verbesserungswürdig: Sauberkeit, Kommunikation und Genauigkeit des Onlineauftritts
Horrible
This host is not responsive and doesn't even care about his house. When we arrived the upstairs AC didn't work and it was 83 degrees. I reported that and he responded 3 days later that he would have his people look at it. Meanwhile it's over 100 outside and the upstairs got as high as 93 degrees while we could not sleep upstairs. Guess where all but ONE bed is? Upstairs. So we were forced to sleep on the recliners in the living room. Why did we rent a house with beds if we had to sleep in chairs?
Another problem is the house was disgustingly filthy. The floors were so dirty that my granddaughters hands, knees and feet were black. She is only 1 year old and crawling. That is completely unacceptable. I am a house cleaner for a living and I know about vacation rental turn overs. This was a lack of communication on the owners part. They came the next day when we were already there asking when we were leaving. They were assuming we were packing, not unpacking but we had actually checked in the night before. I would have had the cleaners come while we were there but it was my son who talked to them and he didn't think about that. This house was not cleaned.
Now for the large cockroaches and wasps....... enough said?
Jessica M.
Aufenthalt von 7 Nächten im August 2023
