4/10 – Schlecht
Becky R.
24. Dez. 2023
Gut: Check-in und Lage
Verbesserungswürdig: Kommunikation und Genauigkeit des Onlineauftritts
Uncomfortable
31-night stay. Ad misrepresented- no sofa or wooden furnishing like the night table, bench or blinds. Table covered in unappealing grey plastic, no decor items, no LR lights, the modern swag requires specialized bulbs, replacements not provided just 2 broken ones. We bought a lamp. Aged oversized cappuccino maker marked broken yet left to take up kitchen space. Blinds are cheap broken verticals. We had to hang towels for privacy. Living area and spare bedroom have mostly just white sunshades so no privacy as it's ground floor. Mesh office file replaced the nice night stand that now houses the internet modems right next to your head. There's two audio equipped security cameras the host indicates in her ad, but they are inside the unit so she is able to hear us. Host says she turns them off when rented but we saw the red lights come on and off at times. When I expressed my disatisfaction the host she said her husband could remove the surveillance cameras, but then went on to disagree with us saying the photos did match her ad. I was taken back by this and didn't want conflict so I reported it to VRBO and forwarded photos as requested. Ad photos have still not been updated so be aware. Host went on to say that the guest bed was rated the best bed in the world. It's nothing but a 1.5" foamy atop a box spring. The kitchen equipment is in bad shape, we bought things we needed including including tea towels. Access to the pool is the only positive.
Becky R.
Aufenthalt von 31 Nächten im November 2023
