2/10 – Ungenügend
Richard S., Voorheesville, NY
23. Aug. 2022
Verbesserungswürdig: Sauberkeit, Lage und Genauigkeit des Onlineauftritts
Disappointment - not a vacation-ready property
Starting with the email received a week prior to the stay that let us know there were people on-site that would be sharing the dwelling with us (renters of an attached apartment). Knowing that beforehand, we wouldn't have selected this property.
The email provided the code to retrieve the key, but a little more info on the other buttons involved and proper sequence would have been helpful.
Once inside, I was greeted by a toilet that I had to fix. The handle and the flapper were not connected. Not hard to correct, but remained an issue a couple other times within the week.
Also in the bathrooms was pink and black mold in both shower areas. My wife cleaned the upstairs shower prior to our using it. Also found was soap residue caked in the drain of the one, and hanging from the wire shower caddy upstairs. We also purchased our own shower curtain at the dollar store rather than use the mildew bottomed one left for us. Toilet bowls were not freshly cleaned, either.
In the kitchen, a food chopping device was left in the sink. Looked like it had been there a while. I washed that.
There is no outdoor seating available. A large front porch left to waste with no place to sit on it. Only three windows have screens - two upstairs sleeping areas and the upstairs bathrooms - so there was no way to allow fresh air in on the first floor. The only window coverings are in the living room and the master bedroom, leaving the rest of the house to bright sunlight by 5:30am.
Laundry facilities were in a room accessed by both the apartment renters and us. The renters were good about leaving laundry in both machines all week long. We did manage to do what we needed to.
Apartment renters also have a young husky dog. At times when they both left, the husky would whine for an hour or so. Occurred a couple of times, and not what we should be experiencing for the price paid.
The beds were made without flat sheets. We located them and finished the set-up.
Parties with children should be aware of a couple of light switches with openings to wires, and the stairwell fully open under the handrail.
It looked like someone had left in a hurry and we feel we left it cleaner than we found it. We wonder where the $350 cleaning fee is going – certainly not to prepare the property. Felt like we were funding their refurbishment project rather than enjoying its results. Not a property that should be offered for vacationing at this time - just not inviting or welcoming,
Richard S.
Aufenthalt von 7 Nächten im August 2022
