2/10 – Ungenügend
Stacey A.
20. März 2024
Verbesserungswürdig: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Horrible management company
So I started writing my review and since you can only use 1500 characters I don’t have enough to write everything that went on so I will just point out a few of the many things that happened to us at this place . First off the management company Vacasa is horrible stay away from their stuff you can look it up on the BBB as well and see all the complaints which I didn’t know about until after all this happened but from now on I will check there before I rent ! They habe us the wrong gate code and made us sit 45 mins to get the correct one then we pull into the house that was supposed to be available at 3pm and they were still in there cleaning it had it a mess they cleaned it until 6pm so we had to sit outside and wait for it to be cleaned . No one contacted us to let us know that . Then when they left we put our stuff up and was checking the bed sheets as I do everywhere I go and the ones in the master bedroom were dirty with blood on them and holes in them I have pictures I would be glad to show you . So I contact them they told me to Wash them Myself . I told them I wasn’t going to do that after I paid that much . Then a worker was in the house while we were gone he climbed in the window said he was fixing something that wasn’t even broken . Then the next day when we left the pool people came and cleaned the pool and also stole my tanning oil sitting out back. The house gate don’t shut and the house alarms don’t work so that’s all lies in their description . SCAMMERS! Theif
Stacey A.
Aufenthalt von 5 Nächten im März 2024