6/10 – Okay
Jesse H.
1. Dez. 2023
Gut: Kommunikation, Lage und Genauigkeit des Onlineauftritts
Verbesserungswürdig: Sauberkeit
Cute place but needs some TLC, VRBO app experience not good
This is in a great location and I liked that it was it's own standalone unit. It's cozy and has a decent amount of amenities but there were a few issues with cleanliness and upkeep.
First was the hot tub. It was absolutely disgusting and not usable. There were no chemicals put in it for at least a few weeks, and the water had tons of floating particles and smelled terrible. Needless to say it didn't get used.
The hand soap in the bathroom was mostly watered down, and the washer and dryer smelled pretty bad. Luckily we only washed some towels and none of our own clothes.
The kitchen cookware was not cleaned properly, and the only dish soap was some weird foaming stuff that didn't have a proper dispenser.
It had snowed 5cm the night before and none of the snow was cleared, we had to do it all ourselves and there was no salt for the stairs. I'm surprised none of us slipped and fell down the stairs all weekend. It was a huge liability for Susan if you ask me.
Regarding the upkeep of the property, I assume Susan doesn't care anymore as she just cashed out a huge amount from the property, which had a sold sign on it. I hope the new owners can bring it back to what it once was.
The other problem was actually with the VRBO app experience. This doesn't reflect on the overall 3 star rating however. Not enough character limit to explain but it could have been better.
Jesse H.
Aufenthalt von 3 Nächten im November 2023
