2/10 – Ungenügend
Caroline P.
28. Aug. 2024
Gut: Lage
Verbesserungswürdig: Sauberkeit, Check-in, Kommunikation und Genauigkeit des Onlineauftritts
Very disappointing
Although situated in a great location, this property was disappointing from the start. We had to wait to be checked in, the house hadn’t been opened up or aired, the sheets were old and smelt damp, the garden was neglected and sad, many of the furniture items and fittings were old and broken. Worst of all, although the house was advertised for 8 people, there was only space for 5 since the 2 single beds were in fact one small bed and the sofa bed was unusable. The number of chairs inside and out were not sufficient for the number of guests. The house was supposed to have a barbecue but we would have had to assemble this ourselves. Other small items like a hairdryer were advertised but not in fact available.
One toilet was blocked and the cistern on the other one did not fill properly. The blocked toilet was eventually repaired but at first the owner was reluctant to call out a plumber. The owner said I could buy new sheets and she would reimburse me but when it came to it, she would only refund a small part of what I spent. I also had to buy a blow up mattress myself.
I speak French and know the island but this situation would have been even more stressful for tourists who did not speak the language especially as there was no information about the house or area available at the property. Be aware that VRBO can not help you if you have a problem.
Caroline P.
Aufenthalt von 14 Nächten im August 2024
