8/10 – Gut
Mary Ann B.
4. Feb. 2024
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Visitors from the United States
We were pleased with our accomodations. Our host was just a short text away. Eventhough, my husband and I lived in England for 2 years in the mid 70s, some of the appliance were a bit tricky to use. (We had no idea that one of the washing machine cycles took 4 hours!) What we found very helpful in other some vacation rentals we've stayed-in over the years, was a binder with information. For example (Bindertec' web page):
-Welcome letter. Keep it short and sweet.
Rules for the house. Mention off-limit areas, location of keys, and any tips, such as how to operate the coffee maker, washer and dryer, recycling information and waste management schedule.
-Emergency numbers. Local police, fire, and hospital. Include the nearest vet as well, in case they've brought their furry family members.
-WiFi password. Think about creating a guest network.
-Take out menus. These fit best in a couple of sheet protectors.
-Restaurants. List some of your favorites and try to give a variety.
-Nearby attractions. Point out museums, hiking trails, and local shops.
-Public transportation and Taxi/Uber information.
-Check-out procedure. Note where guests can put dirty towels and sheets. ---Tell them how to lock up when they leave. Ask them to turn off all appliances and lights.
-Guestbook section. It's nice to end the welcome binder with an area for comments/reviews. That way, you'll have a history to look back on!
Thank you :)
Mary Ann B.
Aufenthalt von 3 Nächten im September 2023
