2/10 – Ungenügend
Kristi S.
15. Sept. 2021
Verbesserungswürdig: Sauberkeit, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Dirty, not as advertised
Upon arrival, we found that the 'two’ bedroom unit was actually one room with a door and one open room. It did not have a door. We were traveling with my husband’s parents who are 75-76 and expected their own room. They had no privacy. No where in the description did it state that the 2nd room didn’t have a door.
The couch area is in the open bedroom area– so, there was nowhere to sit except at a little pub table in the mini kitchenette area in the walk through at the door with 2 stools.
The ‘ocean front view’ was not as described. You have to overlook a grouping of transformers and to the far left to even see the water. AND then, the dumpsters are directly below, and smelly.
SO, we were forced to stay inside our unit, no view and only window was towards the road.
I texted owner after not reaching VRBO. I then called her after waiting over an hour. I asked her if she had received my message and she said yes. She chose not to respond.
In the beds I found blood, pubic hairs, dried yellow stains, dirt, hairs, bugs and who knows what else. They were NASTY!!! I took photos and filed a prompt dispute with the credit card company. Seriously disgusting.
We were going to just strip the beds, and we bought new sheets to sleep on. We were going to use the extra blankets….but even the mattress cover had gross stains and then there was BLOOD on the extra blankets, too!!! The comforters were spotted, dingy and just overall gross.
Then, in the bathrooms they were spotted with diarrhea and blood in both bathrooms. And the showers were mildewed and hairs in the tub.
It’s not too much to ask for a clean room. ESPECIALLY WITH COVID. SO, after cleaning the place MYSELF; we decided to try to make the best of it. But that was just the start.
In the unit, there is a thermostat at the front door. There wasn’t any air in back room. We purchased a fan, but it was miserable. After the first 3 nights, we texted the owner again. He said that the air for that part was in the owner's unit!!!!! It had been off the entire time! They turned it on, but the next night it was off again for the rest of the stay.
There is another door to owners unit locked from their side. It was opened and someone said 'maintenance' and I told them to leave now. Invasion of privacy.
So, needless to say...not as described: no view, bad smell, no doors, dirty and overall unpleasant.
Kristi S.
Aufenthalt von 5 Nächten im Juni 2021
