2/10 – Ungenügend
Lynne E.
13. Nov. 2023
Gut: Sauberkeit, Check-in und Lage
Verbesserungswürdig: Kommunikation und Genauigkeit des Onlineauftritts
Many issues....should not be available for rent
We saw this property had several poor reviews, after we booked but before we arrived. VRBO told us nothing could be done until we checked in. The property manager, Portero, assured us that the issues had been addressed and even shared that there were brand new beds. This was absolutely not true. There are many inaccuracies on the description of the property and many wear issues, some which are some what unsafe. The lights on the full flight of stairs up to the entrance only sometimes work making it a dark passage in the evening. The handrail on the same stairs is unstable and does not go to the last step, making that a tricky one at night as it is unevenly spaced as well. Several lights in the home do not work. The electric garage doors are not functioning. All of the tv area seating is extremely low, dated and uncomfortable. The main dining table chairs are uncomfortable. The beds are old and extremely soft, clear outlines of depressions. The dishwasher works, but the buttons are worn out, so you have to guess how to get it started. The ice maker is not working. There were several electrical outlets that did not work. We had ants in one of the bathrooms. Shortly after arrival, a sign was placed on the property stating that it will be up for auction due to the homeowner not paying property taxes! That pretty much says it all!
It is to be expected that there will be some unexpected issues however this was beyond that. Our biggest concern is many of these issues were known.
Lynne E.
Aufenthalt von 7 Nächten im November 2023
