2/10 – Ungenügend
Michael D., Hawaii
17. Mai 2023
Gut: Check-in
Verbesserungswürdig: Sauberkeit, Lage und Genauigkeit des Onlineauftritts
Pass on this property
This is a tired, old condo complex and unit. The carport is falling apart as well.
We arrived on a cold/rainy evening and found all of the windows in the unit opened about three inches. It was cold and damp in the unit and couldn't understand why the property manager had opened the widows before we had arrived. Well, it was apparent after about an hour that there was a smell in this unit. I don't know if it was mold, pet odors, smoking in the unit, nevertheless, it had an odor.
My daughter has allergies to both mold and pet dander, so we didn't want to risk a stay in this rental. I called the property management company and ultimately contacted the manager hired by the owner, which was also a friend of the owner. The property manager told the management company that there wasn't an odor, and they took her word for it. I had requested that Evolve, the management company, send a representative to meet me in the unit. They wouldn't do it.
I asked why the windows would be opened on a 52 degree, rainy evening, and they never responded.
I had to spend $2500 to find other accommodations and have not been given back a penny of what I had spent on this unit.
I have rented many properties on VRBO over the years and have not had a single issue.
Do yourself a favor and take a pass on this unit/complex.
Michael D.
Aufenthalt von 4 Nächten im Mai 2023
