We saw a big dog poo on the carpet of the master bedroom when we checked in.
It was very disgusting. We told the owner immediately, and the owner accused my dog for pooing there when my dog was still outside on the lawn when we discovered the poo. The dog was also dried up indicating that it has been there for awhile and certainly not from my poo. After providing the picture evidence of the poo, the owner agreed to reimbursed half of the cleaning fee. We followed all check out procedures and kept the place clean. I followed up with the owner a week after check out on the cleaning fee refund, the owner then sent me a picture of the floor with spilled liquid, accused my dog for peeing on the floor, and refused to refund the cleaning fee. The picture was unclear when it was taken, whether it was even taken inside the house and whether the spilled liquid was water or pee. I am going to launch a complaint on the owner for his unjust actions.