Here is a copy of the letter I sent to Bear Country:
Hello
I am not sure if this is the right address to send my feedback. I have stayed at the Fireside Lounge two times previously with no complaints. This past weekend, I brought my parents and husband. I feel I need to give my feedback because otherwise you may not have any idea about the condition your rentals may be in when people arrive. The rooms did not look like the furniture had been dusted, or for that matter, washed as there was grit and sticky drink residue on some of the tables. I went to use a washcloth from the rack and it looked like it was covered in I don't know what. The patio furniture appeared as if it had not been wiped off once this season. The first three drinking glasses I pulled from the cupboard had cracks half way down the side. This was not an inexpensive weekend for us. I was embarrassed that I had brought my parents here as I had boasted about our two previous stays. I do not want compensation, I just want you to be aware. Although they are not very clear, I will attach three pictures. One is of the facecloth which literally made me recoil when I went to use it, one is of the night table in the smaller bedroom, and the third is of two of the cracked glasses.
Sincerely,
Tracey Gjernes