2/10 – Ungenügend
Andrew H.
29. Dez. 2023
Gut: Check-in
Verbesserungswürdig: Sauberkeit, Kommunikation und Genauigkeit des Onlineauftritts
We left after the first night.
Drive way requires four wheel drive to get up. Your SUV with all wheel drive wont cut it, neither will your sedan. Its also difficult to walk up, I was the only member of my group that did not fall when walking up the drive way, there were several bruises. Property manager went to bed without resolving our problems and did not pick up in the morning for Vrbo customer service. House is listed as sleeping 11, it sleeps 9 uncomfortably. The property is very rough, there were holes in the walls, most of the rooms are poorly finished or in my opinion unfinished. There was limited hotwater. Property smelled of cigarette smoke throughout, we found the used cigarette butts outside, the property manager was kind enough to put in glad plugins prior to us arriving to mask the smell some. Several doors in the property are screwed shut. Floor was dirty, I walked around the house for 5 minutes with my shoes and socks off, my feet were black afterwards. The property is not safe for children, the smoke detectors were removed and the back stair case is a safety hazard for small children as my daughter found out. 10 out of 10 would NOT recommend. Vrbo cannot give you your money back. I spent over $2,200 on this property to spend one night to then have to drive an hour to spend another $2,300 to stay in a hotel. Vrbo customer service was unable to help. The only positive thing I have to say about this experience was using the code to enter the property. I am out of room to continue.
Andrew H.
Aufenthalt von 3 Nächten im Dezember 2023