4/10 – Schlecht
Shelia M.
16. Jan. 2024
Gut: Lage und Genauigkeit des Onlineauftritts
Verbesserungswürdig: Sauberkeit und Kommunikation
Mom/Grandma
I completely disappointed in the overall cleanliness of this property. There was toothpaste smeared on one bedroom nightstand, toothpaste on the carpet in the same bedroom, used paper towel on the floor in the bathroom that is attached to the bedroom with the toothpaste all over. The bedding had something all over it. We couldn't use the bedding the night of check in. I had to strip the bedding to wash. The floors in the kitchen were not swept or mopped upon our arrival and there are no cleaning utensils to do this unless you bring your own or go buy a broom and mop. There was a half-eaten cough drop on the nightstand in one of the downstairs bedrooms. One of my grandkids found a half-eaten pretzel sandwich in one of the drawers to the coffee table and none of the counters were clean in the kitchen. I spent the first few hours of our arrival cleaning and wiping things down. We called 3 times to get the trash taking care of and the bathroom tub looked at (won't drain) with the response each time stating they had no record of the previous call. Overall, location was great but if I were the owners of this cabin and was paying someone to clean it, I would be looking for a new company.
Shelia M.
Aufenthalt von 7 Nächten im Dezember 2023
