6/10 – Okay
Sherry S., Austin
1. Dez. 2023
Gut: Lage und Genauigkeit des Onlineauftritts
Verbesserungswürdig: Check-in und Kommunikation
Property Management is the worst ever
Overall, the condo was really nice. Plenty of room for three adults, nice furnishings and AMAZING views. We saw dolphins eating or playing one morning 😀 You knew you were on vacation when you woke up to that view.
The poor review is based solely on the property management company. There were several issues that should be addressed, so this review is for the condo owner and future guests.
Well … I wrote a novel and pasted it here, but this app only allows 1,500 words. If the owner would like to know how their beautiful property is being treated, ping me and I’ll provide details, pictures and videos.
A few lowlights below -
-Horrible check-in
-Rude customer service
-Fridge and freezer not working upon arrival
-Guest shower sprayed up to the ceiling AND over the shower door onto the floor. I guess no one cleaned the shower or they would have known!&$@?
-Guest bedroom sheets were DIRTY or STAINED. Who made the bed?!?
-The guest bedroom white walls had black scuff marks ALL OVER!
-Ceiling fan in living area didn’t work - it only moved due to the A/C vent. Tech said it worked with a tiny remote, but he/we couldn’t find.
-Previous posts mentioned the one roll of one ply TP in both bathrooms, so we brought our own. We used their cheap stuff as Kleenex, because there was none in the condo.
-Only one light sconce worked in Master Bath
If you’re considering renting this condo, I’d make sure there’s a new property mgt company in charge first.
Sherry S.
Aufenthalt von 3 Nächten im November 2023
