Villa, 6 Schlafzimmer 4 Bad, (Schlafmöglichkeiten für 13)
Partys / Events nicht erlaubt
Haustiere nicht möglich
Max. Anzahl Gäste:13
100% Erstattung für Stornierungen bis zu 60 Tage vor Anreise. 50% Erstattung für Stornierungen bis zu 30 Tage vor Anreise.
Great house and location for Disney World!
A large group of us stayed at this home for a family vacation to Disney world and had a great time! The location was perfect, just a quick drive to all of the Disney parks. The resort the home was in was also fantastic! It was well taken care of and felt safe. If you have a large group and would like to be near the parks but out of the Disney hustle and bustle, check this property out! I would say some of the bare minimum items were lacking a bit, such as hand soap and other simple household items, but I think I could just be spoiled from some other properties I have rented where the basic necessities were stocked. We did have to make a run to purchase some of these things however. Lastly, I had a lot of correspondence with Carolyn for months leading up to the trip and she was amazing! I don’t think I could have asked for better communication from a property owner. Thank you for everything!
Overall, property was in good condition. Some kitchen appliances need upgrading.
Our family enjoyed the size of this property very much. Kitchen stove/oven as well as dishwasher could use some upgrading. Also, we paid the extra dollars to have heated pool for the week but despite several calls to the management company, an on site visit by a pool technician, the temperature of the pool never reached 85 degrees. That was the biggest disappointment for our four grand daughters who love to swim.. we would like a partial refund for the inconvenience. The washer and dryer on the property as well as entertainment opportunities were great!
Thank you for your feedback.
I am sorry you had issues with the pool heat. The pool temperature is set at 86 deg and the spa at 95 deg, there is actually a digital display on the side of the heater. Although you did not contact us directly our Management Company informed us that they visited you to check the pool. It appears that you were not using the pool cover provided to maintain the overnight temperature of the water. Overnight the water temperature can drop over 10 deg and obviously it takes time for the water to heat up again the next morning.
FYI the pool heat was provided free of charge. You actually booked by instant booking and although it’s clearly mentioned as an option of $30 per night on the VRBO website you did not request it and we decided to offer it free.
Windsor Hills ist eine sichere Gated Community und alle Gäste haben Zugang zu allen Resorts viele Einrichtungen. Das Hotel liegt im Clubhaus ist ein Fitnessraum mit state-of-the-art Ausrüstung, Billard und Videospielbereich und Bedarfsartikelgeschäft. Es gibt auch eine 50 Sitz-Surround-Sound-Kino, wo es möglich ist, Ihre eigene Wahl des Films wie auch jemand anderen zu beobachten. Es gibt auch einen Wasserpark Pool mit eigener Wasserrutsche und ein Spa.