2/10 – Ungenügend
Hayden S.
13. März 2024
Gut: Lage
Verbesserungswürdig: Sauberkeit, Check-in, Kommunikation und Genauigkeit des Onlineauftritts
Do not stay here thinking you found
If you think you found a relatively fairly priced unit on Key Biscayne, do NOT make the same mistake as me. This place was so bad I left a night early. The pictures on display look nothing like the haphazard unit you'll actually stay in. The pictures do not include the peeling paint, broken appliances, and putrid mold smell in the apartment. I was really looking forward to this trip, but after two nights, we decided to leave. Ended up overpaying for the time we stayed. You won't be able to get ahold of the unit manager if anything goes wrong. Believe me, I tried two weeks before the reservation, and I should have known this was a mistake then. Not even Vrbo can get ahold of the building managers when I called to complain about the unit.
The apartment does not look anything like the pictures besides the white walls and sunlight. There is furniture in the picture that is completely different from what's inside the unit. The sofa is stained and dirty. There is no rug, unlike the picture. At least two of the light fixtures were broken. There was no overhead light in one room, and the overhead lights in the other room were broken. As a result, the unit felt cold and depressing. I found bugs in my suitcase the first night. More bugs and ants filled the place on the second night before we left. There was a foul mold smell that made my brother sick. The iron had gum melted to the bottom. Before I run out of words here, let me summarize: It's not worth it.
Hayden S.
Aufenthalt von 3 Nächten im März 2024
