2/10 – Ungenügend
Mark C.
22. Apr. 2024
Verbesserungswürdig: Sauberkeit, Kommunikation und Genauigkeit des Onlineauftritts
A Lovely Victorian Townhouse? Not as advertised.
The area was as expected - I knew it. It's not the greatest, but OK. It advertised as having parking. It was residents parking - but there are no residents parking permits - the solution was to park 100m+ away in a car park. The decor looked tired, on arrival, but not a major concern for us - the pictures don't reflect this.
We discovered a pile of full bin bags outside in the back yard, which animals had got at and food was scattered.
There were only 3/9 lights in the kitchen working - a fourth flickered on/off. The oven controls were broken, and the markings on the dials worn away; there were no instructions, so we couldn't make it work, and it switched off part way through cooking. The fridge door was rusting and some of the freezer drawers were broken. There were no knives for cooking, and the crockery was mix and match.
Two of the beds were very uncomfortable. One was propped up with books, underneath it, the other had a dip in the middle, which you both fell into. The door handle to one of the rooms had two screws missing and was loose.
The bathroom sink tap was loose and the sink didn't drain properly, neither was there a plug. The main shower couldn't be turned on, and the hand held shower head was leaking out reducing flow. The half bathroom only had cold water to the sink.
I raised these issues, except the loose door handle, with the host, who said she would send 'housekeeping' around. They removed the rubbish, but none of the other issues were addressed.
Mark C.
Aufenthalt von 2 Nächten im April 2024
