6/10 – Okay
Thomas W., Peterborough
14. Mai 2019
Great location and nice big digs but ..
We loved the location and the weekly cleaning by a lovely woman was great. Many things that are listed on the website at that time were missing or like the TV no local channels. When we requested things to be fixed etc she never responded promptly and when she did she accused us of being complainers. Other reviewers have reported the people in the house next door watch TV (outside) late and are noisy and that is very true too.
Very small air conditioner in big living room that always showed needed cleaning (this can be dangerous for health) and she refused to solve that problem. (She did send a repair man who said it made no sense to fix and needed to be replaced ($ 250 for such a small one) (She said she was planning to replace them so I assume she didn't want to fix our problems) Guests would remark on the loud sound.
I cleaned the filter once myself but it immediately said cleaning required and looking inside it was terrible. if we wanted to watch TV or sleep at night we had to turn off that air conditioner it was so loud . The kitchen chair feet would fall off and I repaired it myself and asked for reimbursement for the replacement felt feet but she never did it
Amenities
Internet - good
TV - initially with Apply TV but not local stations - switched to Roku and YouTubeTV = good
Washer & Dryer - shared by all apartments
General
Air Conditioning 2 window units one old and VERY LOUD
Linens Provided - nice quality
Towels Provided - nice quality
Iron & Board - very small
Refrigerator moldy freezer compartment, non functioning ice and cold water and broken drawer in the refrigerator
Stove/Oven - not level but OK
No hot mitts which she sent later.
Grill - shared with all apartments, filthy dirty and no gas.
Coffee Maker - yes
Toaster - not when we arrived
Dishes & Utensils dishes some limited and pots missing lids etc She did later provide a decent knife set complaining though
DVD Player not when arrived (I had to install it)
Games None
Outdoor Features - Deck / Patio, shared on ground level - one bench
Summary: Good location, lots of space, amenities good, if air conditioner fixed it could be MUCH better! We enjoyed the place and location but felt she resented our requests for the missing / broken issues.
Thomas W.
Aufenthalt von 88 Nächten im Februar 2019