2/10 – Ungenügend
Tammy B.
23. Mai 2019
Disgusting villa with mis lead photos
Advertised as “5 stars K Mea Villa-Bali-Seminyak – oberoi district – new – pool – jacuzzi – 6 pers”
Booking confirmation 13th until 20th April
The photograph that advertise the villa in Bali was a fake, when I complain to Alain Popelin who is the manager / owner he replied that was an architect photo which I replied “that is deceiving”
The main discrepancy is the location of the pool plus the layout of the garden, plus all major discrepancy in the following photographs including security major concerns. Furthermore, pool lights did not work so could not use pool in the evenings. The villa looked absolutely nothing like what was advertised, it was an absolute disgrace and not fit for humans, it was dirty, unkept and in very poor maintenance condition
Unfortunately, when we arrived it was approx. 8.00 pm, so we decided to go out for dinner. When my mother in law just left the villa, she slipped in the dip in the entrance which was covered in water and moss grown and the lighting was very poor. My mother in law ended up with a broken bone in her foot and two days visiting hospital
The main door from the garden onto the street the only security was a key to lock the front door, the lock itself has screws loose plus the main latch does not line up
The two main bedrooms ground floor doors were chained up
On the first evening we were inundated with mosquitoes, but all the doors were shut so we thought? Door from kitchen to outside, clearly a 30mm gap because the doors could not fully close. Door from main kitchen into garden, again 30 – 40mm gaps
Just outside the main kitchen was a water feature, my lord it was jet black and you could smell the stagnate water. The Villa was completely unhygienic, Main bathroom, shower tray had mould on the tray and up the wall, the mirror had corroded. This was the toilet were not clean and the toilet brush was just disgusting
They mention in the advert every bedroom has a TV, this was not the case, furthermore the TV down stair was not connected to any channels and was supplied a pile of CD’s
You can tell how dirty the place was with the strains on their own statures, they advertise villa for 6 persons but only had one sun lounger plus the other seating places were all strained
The internal décor left a lot to be desired, the stairs were unsafe, the banister moved 15 degrees from right to left. Furthermore, the garden was a complete mess with broken slabs and grass uncut, pebbles covering up poor ground under repair.
Tammy B.
Aufenthalt von 7 Nächten im April 2019
